We build websites the way we’d want one built for us

There are thousands of web agencies in the UK. Some are larger than us, some are cheaper, and some have shinier offices. What you don’t often find is an agency that’s been at it for twenty-five years, has the same people answering the phone year after year, and treats your budget the way it treats its own.

That’s what we are.


How we got here

Clickingmad started in the late nineties, in the early days of small-business websites. The web has changed beyond recognition since then. The fundamentals haven’t. A good website is fast, easy to use, easy to find, and gives the visitor a reason to pick up the phone or hand over their email address. Everything else is decoration.

We’ve grown slowly and on purpose. We’ve turned down work that wasn’t right for us, and we’ve kept clients on the books for ten, fifteen, twenty years because we don’t disappear once the invoice is paid.


What we believe

A website is a sales tool. If it’s not bringing in enquiries, ranking for the right terms, and giving customers a reason to trust you, it’s a brochure. We’re not interested in building brochures.

We don’t dress up bad news. If your site has problems, we’ll say so, and we’ll tell you which ones matter most. We won’t recommend a rebuild when a rewrite would do, and we won’t sell you a six-month SEO retainer when a fortnight’s audit is what you actually need.


Who we work with

Our clients fall into three rough buckets:

  1. Small businesses and trades who need a site that pulls its weight without an in-house marketer to look after it.
  2. Mid-sized firms with a marketing manager who needs a partner that can move fast and explain itself.
  3. Larger organisations and groups whose website touches several departments and needs joined-up thinking.

We’ve put together a short case study for each of those bands. They’re behind a quick form, mostly because we use them in proposals and we like to know who’s reading them. Drop your email in and we’ll send the right one straight to your inbox.


Our team

We are a small, senior team, and we have kept it that way on purpose. Everyone you deal with has been designing, building, writing or ranking websites for at least ten years, most of them a good deal longer. There is no junior account handler quietly passing your job to someone you will never meet, and no revolving door of contractors learning on your budget. The person who answers the phone is usually the person doing the work, and the people below are the ones you will actually be working with.

We design, we develop, we run the SEO, we write the words and we keep the whole thing on track, all from our base in Bridgnorth. Because the same faces stay on your account year after year, we get to know your business properly, which is how the work gets sharper the longer we do it.

Shaun Carvill, Managing Director and founder. Started Clickingmad in 2000 and is still hands-on with every client, getting under the skin of the business and the goals before anyone talks about solutions.


How we charge

A clear, fixed quote agreed before any work starts.

If the scope changes, we tell you, you decide, and we agree the new number.

No surprises, no creeping invoices.

Based in Bridgnorth, Shropshire, working with clients across the UK and occasionally further. Phone, video, on-site, whatever suits you.

Some of our longest clients we’ve never met in person. Some we’ve sat with every quarter for a decade.


Want to ask us anything?