Healthcare, Medical & Veterinary

Patient-facing websites have specific challenges. Compliance, accessibility, sensitivity, and the simple fact that most visitors are stressed.

Healthcare websites carry a heavier responsibility than most other sectors. Visitors are often anxious, often searching at unsociable hours, often using a phone with one hand while doing something else. The site has to be calm, fast, accurate and trustworthy. It has to meet accessibility standards properly, not just on paper. And it has to give the right person, whether they are a patient, a referrer, a family member or a regulator, what they need without making them work for it. We’ve worked with NHS suppliers, private hospitals, dental groups, veterinary practices and specialist clinics. The constant in this sector is that compromises that work elsewhere don’t work here.

Recent work in this sector

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Sector-specific result we like quoting

A regional veterinary group consolidated nine sites into one and lifted patient enquiries by 47% in the first quarter, while cutting hosting and support costs by more than half.

Mini-FAQ for healthcare and veterinary

Are you familiar with NHS DSPT and the rules around clinical content?

Yes. We’ve worked with NHS-supplying clients and we know the boundaries.

Will the site meet WCAG 2.2 AA?

Yes, as standard. We can provide an accessibility statement at handover.

Can you handle integrations with PMS or EPR systems?

Yes. Most major PMS, practice management and electronic patient record systems have APIs we’ve worked with.

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A website that works for patients, families and clinicians

Talk to us about a healthcare project
Or call 01746 769612

Ready to make your site work for everyone?

Ask for an accessibility audit and we will score your site against WCAG 2.2 AA, show you exactly where it falls short, and give you a realistic cost to put it right. You will also get a plain English accessibility statement you can publish straight away.

The audit is yours to keep and act on however suits you, with us or with your own team. There is no obligation to take it further.

Request an accessibility audit